Finally, restarting your device may also work to fix whatever glitch prevents you from watching content. If the app is still acting up, we suggest uninstalling and reinstalling the app. Make sure you're on Wi-Fi since mobile data may be unsuitable for the service. You'll also want to check your Internet connectivity by running a speed test. Then, go to the App Store on your device and check if any updates are available for Paramount Plus.
Update your iPhone or Android device if a system update is available. You'll probably need to go to the 'About' section on your phone (part of the Settings app on both iOS and Android), so you can check whether you're running the latest software version. If You Use a Mobile Device (iOS, iPadOS, Android)įirst, check the table found above and ensure that your mobile device is compatible with Paramount Plus. You may need to reboot your router and/or modem by unplugging and plugging them back on again. Sometimes add-ons like ad blockers can interfere with websites and streaming services working properly, so try turning off any ad blockers, VPN/proxy extensions, or other extensions you may have running in your Web browser, and try again.Ĭheck if your Internet connection is running correctly by testing out your speed.
If you haven't fiddled with your Web browser's settings, both JavaScript and cookies should be enabled for Paramount Plus, as that's the default setting. However, keep in mind that your browser's support for JavaScript should be enabled, and its cookies should not be blocked. Aside from that, it should also work fine on older versions of Chrome, Firefox, Edge, and Safari. Paramount+ should work just fine even on very old Windows- and Mac OS-powered computers. If You Use a Computer (Windows and macOS) Now that we have that out of the way, and you're sure you have all the right devices and operating system versions running, we can proceed to solve this issue. Roku Streaming Stick (3500x, 3600x, newer) Fire TV devices with access to Amazon App Store
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